Office 365 autodiscover settings. ttaf. Aug 15, 2018 · Office 365 Autodiscover to… Gmail?? I ran into an issue recently while performing a G Suite to Office 365 migration where my Outlook 2016 clients would begin to Autodiscover as normal, but rather t… Autodiscover Registry Edit to Disable Office 365 Autodiscover and stop Autodiscover Connection Issues Navigate to Computer\HKEY_CURRENT_USER\SOFTWARE\Microsoft\Office\16. However no one can connect a phone or outlook to their mail accounts. Specifically, cPanel. An Aug 12, 2020 · If you are attempting to log onto an Office 365 service, ensure you are using your full User Principal Name (UPN). Do you want to allow this server to configure your settings? https A blog with tips, tricks and gotchas about Microsoft products - Primarily Exchange, Office 365, identity solutions, and Windows Server. Mystery Autodiscover issue Domain is accepted as authorative in the tenant. I have already moved the mail flow to o365 by changing the mx record and moving all the mailboxes The on premise server is used as an smtp relay for internal and external emails. If you are experiencing issues Feb 8, 2024 · To resolve this issue, you can modify your registry settings to exclude Office 365 as an Autodiscover endpoint by adding the `excludeexplicito365endpoint` key to your registry under the Autodiscover container. For example, open MXToolbox, enter your domain after autodiscover. Configuration settings that all EWS applications need are provided by the Autodiscover service. To run the test: Enter your primary email address (UPN) into both Email address and Domain\User Name fields Enter your mailbox password into the Password field Select Use Autodiscover to detect server settings Enter the captcha Jul 24, 2022 · What is the correct approach to support autodiscovery of IMAP (and optionally ActiveSync) settings by recent Outlook versions, requiring no extra configuration changes on the client pc (such as disabling Simplified Profile Creation, altering the… You can check this with one of Microsoft's connectivity tests, which confirms the connection between your Microsoft 365 account, Autodiscover, and the setup process. Try How Autodiscover works in Exchange Server | Autodiscover process in internal and external network Office365Concepts 55. com), and access to Office 365. To try to fix the issue and force the connection to Office 365 instead of the internal server, you can try adding this registry key: Path: HKEY_CURRENT_USER\Software\Microsoft\Office\14. org) and configure the Autodiscover DNS record inside this zone. Instead, it should check the Exchange Server on-premises autodiscover first. When you create a new Outlook profile, an Internet Message Access Protocol (IMAP) profile is used. May 1, 2017 · I am debugging a custom Autodiscover implementation that works fine with MS Outlook and also passes the MS Remote Connectivity Analyzer. Online tool To test Email Autoconfiguration for your domain without Outlook use the online tool provided by Microsoft. ourdomain. If the above suggestion helps, please click on "Accept Answer" and Jun 4, 2024 · This can be caused by Autodiscover, for other reasons read the Knowledge Base article on Why Is Free/Busy Information Unavailable In Outlook 2016/2019? Out of Office issues in Outlook If you see the prompt below trying to set up Out of Office in Outlook, this is an Autodiscover-related issue. Oct 2, 2023 · We have hybrid Exchange setup with mailboxes migrated to 365. Sep 14, 2021 · Your client application can get and set a number of configuration options from the Exchange server. 0>\Outlook\AutoDiscover\RedirectServers where <xx. Nov 22, 2022 · Autodiscover cannot process the given e-mail address. Apr 30, 2025 · Summary: Learn about the Autodiscover service in Exchange 2016 and Exchange 2019, which lets client applications and users configure themselves with minimal input. Oct 22, 2024 · Explain reasons why Autodiscover not working when connecting to Office 365 as well as provide solution to fix Autodiscover issue. What's the configuration of your DNS records and the virtual directories? Point the autodiscover. Explanation When using Microsoft Autodiscover, typically the DNS record for your Autodiscover domain is a CNAME record to Microsoft's servers. i think its up updated, etc… i run windows update regularly. the win 7 system are all May 30, 2012 · Most of the time, if you followed Microsoft’s instructions (Outlook help & learning) for configuring your domain for Office 365, your users should be able to connect to Exchange Online without any issues. Mar 17, 2024 · In this article, we’ll show you how to manually set up a connection in Outlook 2019/2016 or Outlook 365 to a mailbox on an on-premises Exchange Server or Microsoft 365 (Office 365 or Exchange Online) using a local XML file that contains the necessary connection information. Post Migration, mail flow is fine, users are fine in O365 OWA. The Autodiscover service is a web service that provides configuration settings. If Microsoft Exchange 2019 setup fails in Outlook for Microsoft 365, check if an autodiscover record is created in the DNS settings of your domain. The only record you need to add is for Host Autodiscover. 14729. Dec 8, 2015 · The situation is furthermore complicated when the option to manually enter the Exchange server settings is removed in Outlook 2016. Post blog posts you like, KB's you wrote or ask a question. The Autodiscover record should point to the Autodiscover service provided by Office 365. For migrated mailbox, autodiscover service will redirect On-premise autodiscover record to Office 365 (autodiscover-s. I have tried it using a hotspot to eliminate a issue with the connection but it still fails. 9327. com – straight out of the Office 365 domain registration wizard. You can only change the autodiscover URL with PowerShell. A CNAME record is needed for Outlook to configure the account using Autodiscover. If you do have issues with Outlook refusing to autodiscover the settings it needs to connect to Exchange Online, follow the directions below. Instead, this was my web hosting provider responding to my Autodiscover request. com. Overview May 23, 2022 · Microsoft thinks the mailbox is in the cloud and will connect to the Microsoft 365 autodiscover URL. Feb 3, 2022 · Hi @OHPRS Admin Is your environment a cloud only one or a hybrid? Did you have on-prem exchange server before? And how do you configure the autodiscover for your environment now? According to my reasearch, this issue may be caused by outlook found your autodiscover SRV record that is configured for the email domain, if you have configured the SRV record previously, you could remove the record Apr 11, 2024 · This article applies to Office 365 GCC High and Microsoft 365 GCC High As part of onboarding to Office 365 GCC High, you need to add your Simple Mail Transfer Protocol (SMTP) and SIP domains to your Online Services tenant. Microsoft 365 and Office 365 admins can set up an organization relationship with another Microsoft 365 or Office 365 organization or with an Exchange on-premises organization. Sep 14, 2022 · What is Autodiscover? Microsoft introduced Autodiscover with Exchange Server 2007 to simplify the configuration of Outlook desktop clients. If this test passes, there might be issues with your device or external connection. x how is it possible for client to autodiscover to Office 365 instead of always hitting the internal CAS Server? Feb 8, 2023 · While configuring any account like Office 365 in the Outlook application, a prompt occurs, known as Autodiscover prompt in which there is a permission asking to allow website for configuration with the server settings and an Autodiscover URL settings is used for it which is different for different host provider. xml. In your Exchange Management Shell, run the following command: PowerShell Code: Sep 1, 2019 · How to Prevent Outlook in Connecting to Office365 Account Issue: Outlook bypasses Autodiscover and directly connects to Office365 Scenario You are setting up a non-Office365 mailbox or an on Nov 16, 2017 · AutoDiscover can use something called Service Connection Point (SCP), which can interrupt or take precedence over externally published DNS information. On a brand new Windows 7 box, using my o365 account and Outlook… This isn’t an Exchange or Office 365 autodiscover response. cPanel has its own implementation of autodiscover, which allows Outlook and other email clients to automatically configure themselves for a cPanel mailbox. You can try editing this XML but will need your LegacyDSN. When… Apr 28, 2020 · Outlook 2016 connects automatically to Office 365. You can't view free/busy information. **I think this is important Jul 3, 2023 · Enable the Disable AutoDiscover Group Policy setting and check the box next to Exclude initial check to Office 365 Autodiscover URL; Check to see if Outlook keeps asking you for your Microsoft Account password. If you can't configure your custom email domain account as an Exchange account in Outlook, this workaround might help. Set autodiscover. The company website is set up in DNS to respond at company. Jun 4, 2024 · Go back to top . However, I am having trouble with Windows Mail. Sep 29, 2022 · I am trying to setup a M365 account in Outlook on a client’s computer but it keeps failing the autodisover. If the test fails, this could indicate a problem on our end. yourdomain. Originally limited to Outlook and Exchange, the role of Autodiscover expanded over time to take in different parts of BPOS, Office 365, and now Microsoft 365. May 5, 2021 · If you have an internal Exchange server powered on, and you have migrated to Office 365, you might see some Outlook clients (2016/365) having issues. Resolutions are provided. 0 = Office 2013). 0\Outlook\AutoDiscover Value: ExcludeScpLookup Type:… Apr 10, 2023 · What circumstances is autodiscover used with Outlook with Office 365, other than the initial setup of a user's mailbox? May 4, 2020 · A recent update by Microsoft to the Outlook 2016 Click2Run version has introduced a functionality change whereby Outlook is prioritising Office 365 for the autodiscover queries above all other autodiscover methods. Jul 6, 2018 · Hi NunoAriasSilva I am facing the same issue. Using my o365 account, I can see Free/Busy time on my desktop in Outlook 2013. If you are using the SOAP-based Autodiscover service, Exchange 47,851 views • Jun 29, 2021 • Office 365 Administration | Exchange Online Full Course Sep 2, 2025 · When Microsoft Outlook for Mac connects to a Microsoft 365 account, the Autodiscover service is redirected from HTTP to HTTPS, and you might receive a warning message that resembles the following example: Outlook was redirected to the server Autodiscover-s. Jun 25, 2025 · The <x. outlook. smtp. IS this some incorrect config? How can I check the settings in Office365 to see what it thinks the autodiscover record should be? Jan 18, 2023 · Step 1: How to remove Autodiscover from the old Exchange server after Office 365 migration? The process to disable Autodiscover after Office 365 migration is a simple one but involves a few intricate steps, which are as follows- 1- IIS configuration backup Search for the Command Prompt on your old Exchange system. Autodiscover settings weren't obtained when the Autodiscover POST request was sent Configure Exchange Server to Prevent Office 365 Autodiscover If you’re running a hybrid setup, you can adjust the configuration on your Exchange Server to ensure Autodiscover doesn’t redirect to Office 365. xml record in the https://ourdomain. Feb 6, 2023 · The autodiscover address in our DNS config is a CNAME record pointing to mail. Recently we renewed the third party certificate on this server but I forgot to include autodiscover. externaldomain. When you use the Autodiscover service in Microsoft 365, you experience one of the following issues: You can't create a new Outlook profile. BitTitan was used to migrated the data I would describe that portion of the job a sucess. At what point do I need to change the autodiscover DNS records for all my… Jul 13, 2020 · After migrated/moved to Microsoft 365/Office 365/M365/O365, from local/on-premises exchange server/local exchange server, Outlook on computer/PC/cell phone/mobile phone on the same network with domain controller/DNS server keeps asking permission for autodiscover. It works fine on my workstation at my office. xml"). Jun 25, 2025 · Describes an issue that blocks Outlook from setting up a new profile by using Exchange Autodiscover for an Exchange Online mailbox in Microsoft 365. Nov 6, 2019 · This guide contains various methods for end-users but also for Exchange administrators to get Outlook connected to Exchange via Autodiscover. Common for these cases is that the internal autodiscover CNAME record is added in a split-DNS zone and resolves to autodiscover. Basically it checks the DNS … Continue reading Why Autodiscover Not Working May 15, 2025 · The Autodiscover feature doesn’t work with email addresses that you add in the following mail clients: Microsoft Outlook 2016 Microsoft Outlook 2019 Microsoft Outlook for Office 365 Any mobile mail client. However, many organizations want users to see more details of the room mailbox, such as the organizer, subject, and location. Your automatic reply settings cannot be displayed because the server is currently unavailable. But how does Autodiscover work? Nero Blanco explain. Jun 28, 2023 · Disable Auto Discover for Outlook in Mac with Office 365. Mar 18, 2025 · Connect a domain at any DNS hosting provider to Microsoft 365 by verifying your domain and updating the DNS records in your registrar’s account. Here's a quick guide that walks you through the process of manually configuring Outlook for Office 365, on both Windows 7 and 8. 0. com to Exchange 2016 server. com and www. Dec 22, 2023 · Autodiscover is a feature in Microsoft Exchange that automatically configures user profile settings for clients like Microsoft Outlook. Workaround for the issue Add a CNAME record to your DNS settings at your domain registrar. Autodiscover currently points internally and externally at the Exchange server, directing on-premise clients to the on-premise server and redirecting migrated clients to office365. adm file. Jan 14, 2020 · The Exchange Autodiscover service provides your client application with configuration settings for email accounts that are hosted on Exchange Online, Exchange Online as part of Office 365, or an Exchange server running a version of Exchange starting with Exchange 2013. g. 20165 installed onto Windows 10 20H2. My thinking is that AutoDiscover isn't working properly somehow, where does Outlook get its AutoDiscover data from? Do the autodiscover test and it will tell you exactly where it came from. e. Jul 7, 2021 · Learn how to obtain the Office 365 DNS records and connect your cPanel account to your Office 365 service. Other configuration settings are used for specific application scenarios. Hello, I have a question regarding the configuration of the autodiscover service. com Feb 7, 2018 · How do i fix the below error? Any idea, as I have done everything I could think of and still not cannot setup user’s Outlook profile. 0\Outlook\AutoDiscover Create a DWORD (32-bit) value for ExcludeExplicitO365Endpoint and change the value to “1” to enable it. Read and resolve all problems in the Autodiscover setup easily. Jan 21, 2020 · Outlook was redirected to the server Autodiscover-s. Jan 12, 2022 · Outlook (Microsoft 365 Version 2121) Autodiscover to Exchange Online This is Microsoft 365 Apps for Enterprise Version 2112 Build 16. Jun 29, 2023 · Learn how to configure autodiscover URL in Exchange Server the correct way. If you want to disable discover for an Office 365 account for MAPI scan Because the MAPI scan is using SOAP (Simple Object Access Protocol) instead of POX (Plain Old Xml) to perform Autodiscover process, we need a different EWS URI. com Oct 27, 2022 · In the default setting, Outlook always tries to retrieve Autodiscover settings from Microsoft 365, which often leads to problems with on-prem Exchange servers. com:443 Microsoft Remote Connectivity Analyzer Jun 27, 2023 · How to find the autodiscover URL in Exchange with PowerShell. The real question is are you using the A record to point towards an IP address that is your current mail host? Jun 17, 2025 · Set up an organization relationship to share calendar information with an external business partner. . 0\Outlook\AutoDiscover Create a DWORD value for ExcludeExplicitO365Endpoint and change the value to "1": You can check the article provided by AshokM-8240 for more details. If this doesn't work, your administrator will need to properly configure the server. Jun 4, 2025 · In Microsoft 365, you only see the availability status on every room mailbox by default. com on the local DNS server to the IP for the Autodiscover record as shown in HostPilot: Nov 1, 2020 · Go to Register Editor and find the following location: HKEY_CURRENT_USER\Software\Microsoft\Office\16. 3. local. Once you do that… it will test to see if you have the proper autodiscover settings on the internet. However, AutoDiscover service seems to have configuration issues that prevent Outlook to connect o Office 365. 0> place holder represents your version of Office (16. ”, it seems that you typed an incorrect username or password in the input page, or Outlook is attempting to access Office 365. domain. Nov 8, 2016 · Added 3/5/2018: Office prioritizes Office365 AutoDiscover over other providers. To find out IP_for_AutdDiscover_service for your account navigate to HostPilot® Control Panel > Home > Exchange servers and settings > Autodiscover. In the Add CNAME Records window, enter the following information and click the blue Submit button once finished: Name: In this field, enter the value: autodiscover Alias to: Add the alias: autodiscover. When you transition mailboxes to Office 365, the importance of your UPN and SMTP address is heightened. Mar 27, 2025 · Learn to verify your domain and set up DNS records for email, Skype for Business Online, and other services at Windows-based DNS for Microsoft. the Office 365 DNS records for AutoDiscover) or is it a combination of that and specific registry settings that has to be implemented on the Windows 10 device? Nov 15, 2018 · This problem is specific to certain Microsoft apps, or Office 365. Read the Knowledge Base article What Is An Autodiscover Record And Why Do I Need It? for information on how to check and configure it. If necessary, create an Autodiscover record if one does not exist for your domain. A sample autodiscover. Jan 25, 2023 · For setting up an Office 365 Hybrid environment with a different external domain name, you should create a forward lookup zone for the external domain (e. My infrastructure is full hybrid with a 2016 exchange server on premise. Note: As of build 16. This adjustment will force Outlook to bypass the Office 365 check and connect directly to your own Email Servers. This causes problems for customers who aren’t using O365 for their mail service (our Hosted Exchange customers), especially if the user has an unused mailbox within the O365 By default, Office 365 client such as Outlook uses Exchange Autodiscover to connect to the Office 365 email account. Aug 19, 2024 · Frustration about the autodiscover URL when you migrate to Office 365/Microsoft 365. In addition to this, which you can have a relative amount of control over, another situation may arise that requires you to override Sep 5, 2024 · Specifically, you can try adding or modifying the ExcludeExplicitO365Endpoint DWORD value in the registry under HKEY_CURRENT_USER\Software\Microsoft\Office\16. com to get new settings for your account prompts. yourdomainname. Exchange hybrid with all our mailboxes in Office 365. Mar 27, 2025 · Here's our step-by-step guide on how to configure Autodiscover service in Exchange Server to minimize the steps required for user configuration and deployment. Jan 14, 2020 · Before you get user settings by using the Autodiscover service, make sure that you have access to the following: If you are using the EWS Managed API or the POX-based Autodiscover service, Exchange Online, Exchange Online as part of Office 365, or a server that is running a version of Exchange starting with Exchange 2007 SP1. Apr 11, 2024 · This article applies to Office 365 DoD and Microsoft 365 DoD As part of onboarding to Office 365 DoD, you need to add your SMTP and SIP domains to your Online Services tenant. When the ExcludeLastKnownGoodUrl value is set to 1, Outlook does not use the last known working AutoDiscover URL. Jan 27, 2023 · While configuring the Microsoft 365 account in Outlook, a prompt called Autodiscover asks permission to allow the website for the Office 365 account configuration through server settings and Autodiscover URL settings. Microsoft Exchange 2019 Account Autodiscover Setup Fails If Microsoft Exchange 2019 setup fails in Microsoft Outlook 2019, check if an autodiscover record is created in the DNS settings of your domain. We are running hybrid while I am moving users from Exchange 19 to M365. Sep 22, 2015 · IT shops with hybrid Office 365 and on-premises Exchange mailboxes need to know how Outlook Autodiscover works when mailboxes haven't migrated. First, what is the autodiscover URL? Run the command to find the autodiscover URL in Exchange. Microsoft Outlook Allow this website to configure emial_address server settings? Nov 17, 2020 · Find out how to locate Autodiscover SCP objects in Active Directory Domain Services (AD DS) and use them to find Autodiscover endpoint URLs to use with the Exchange Autodiscover service. May 19, 2020 · DNS records for Office 365 GCC High This article applies to Office 365 GCC High and Microsoft 365 GCC High As part of onboarding to Office 365 GCC High, you need to add your Simple Mail Transfer Protocol (SMTP) and SIP domains to your Online Services tenant. I had this problem with Rackspace and they refused to publish the registry fix. On a brand new Windows 7 box, using my o365 account and Outlook… Jan 3, 2024 · The administration of a hybrid deployment that connects on-premises Exchange Server with Exchange Online, enabling seamless integration and centralized control. Provides a resolution. This is especially true when an organization may be switching from a local Exchange environment to Office 365. 0\Outlook\AutoDiscover We are having an issue with Outlook 2013 and Office 365 not able to read Free/Busy time of other users. Nov 7, 2016 · Topic Replies Views Activity Autodiscover pop-up in Outlook 2016 - Recurring issue Collaboration microsoft-exchange , question 4 1016 July 5, 2016 Office 365 AutoDiscover redirect warning in Outlook 2016 for Mac Cloud Computing & SaaS microsoft-office-365 , question 4 1348 January 21, 2020 autodiscover issues Collaboration discussion , microsoft-exchange 3 71 September 5, 2014 Odd Outlook Jun 25, 2025 · Describes two scenarios in which Outlook prompts for credentials and doesn't use Modern Authentication to connect Microsoft 365. This situation is contrary to the normal pop-up of the dialogue box asking permissions to the website for Office 365 account configuration via Autodiscover URL and server settings which involves the verification of DNS for Autodiscover record basically. co. Aug 9, 2016 · Outlook tries to retrieve the Autodiscover payload from the URLs provided by the service. Nov 15, 2021 · So, in this tutorial you’ll find detailed instructions on how to configure Outlook 2016/2019 or 365 with Exchange, by using a Local XML file (aka "autodiscover. Aug 11, 2023 · HKEY_CURRENT_USER\Software\Microsoft\Office\16. Jan 10, 2024 · IP_for_Autodiscover_service autodiscover. Select the Edit menu, point to New, and then select String Value. Only mailboxes and contacts are allowed. You can't create an Exchange ActiveSync profile. xml for my Office 365 account is here. com Important: to protect your account information we cannot publish your Server names and DNS records in public Knowledge Base. You do this using the New-MsolDomain cmdlet in Azure AD PowerShell or use the Azure Government Portal to start the process of adding the domain and proving ownership. May 8, 2014 · We would concentrate on the SCP and Autodiscover DNS record with respect to Office 365 both fully cloud and Hybrid deployment, so if you understood things correctly the way Outlook client connected internally which will first look for SCP and this behavior remains the same with the Internal Outlook clients connecting to Office 365 in both fully Nov 14, 2023 · Get answers to Autodiscover not working issues via expert-curated tips. Open forum for Exchange Administrators / Engineers / Architects and everyone to get along and ask questions. If necessary, create an autodiscover record if no autodiscover record exists for your trueWe just migrated users from on Prem Exchange to Office 365. However, in some cases you need to connect to Office 365 using IMAP or POP protocol. They want every user to put a corporate O365 activation account on their personal email for it to keep working. Sep 26, 2019 · Hi, How do I configure Autodiscover internally and externally? If the SCP internally has been custom configured to autodiscover. I've got a domain in Microsoft 365 (Business) (ex google apps legacy user), I've setup my DNS (MX, SPF and autodiscover) records in Cloudflare. To encrypt communications between your clients and the Microsoft 365 environment, third-party Secure Socket Layer (SSL) certificates must be installed on your infrastructure servers. See full list on acbrownit. Prevent it by adding registry key entry or using group policy. company. We had setup several account with Outlook a few weeks ago with out any issues but now the autodiscover process finds the old hosted imap server info. 0 = Office 2016, Microsoft 365 and Office 2019, 15. Disables Outlook Direct Connect feature. Autodiscover. Apr 8, 2025 · Copy it the folder you entered in the registry, delete the previously created autodiscover file and rename the copy to autodiscover. This article is part of Network planning and performance tuning for Microsoft 365. Getting a random issue where Outlook is showing as disconnected. Apr 27, 2024 · Migrated from a Tenant with Azure Ad Connect synced to the new tenant using BitTitan. Jun 4, 2024 · for instructions on making a screenshot to send. 0 for Outlook 2021, Outlook 2019, Outlook 2016, and Outlook for Microsoft 365. za in Nov 23, 2016 · Autodiscover is a fundamental technology in Microsoft’s Exchange and Office 365. For Outlook 2016: Oct 31, 2018 · Pick Office 365 and Autodiscover and then… enter your credentials. We have services hosted by various providers with Exchange on-prem (2013) set up in hybrid with Office 365. Connectivity test shows Autodiscover failing both to 365 and locally with these error… Sep 11, 2023 · Learn how to automate the Outlook profile configuration for Exchange Server and Exchange Online with the ZeroConfigExchange registry key. I recommend DNS blocking outlook Sep 9, 2020 · For migrated mailbox, autodiscover service will redirect On-premise autodiscover record to Office 365 (autodiscover-s. I ran the Microsoft Remote connectivity analyzer (Outlook Autodiscover) and it finds a autodiscover. 0> is 16. You disable all local Autodiscover options in the Disable AutoDiscover Group Policy policy settings. Oct 21, 2023 · 5. 0\Outlook\AutoDiscover and set it to 1 Check Authentication Settings: Ensure that the authentication settings on your Exchange server are correctly configured. Nov 22, 2016 · Checking Autodiscover connection for a user is as simple as using a single cmdlet:Test-OutlookWebServices for the user you want to diagnose, i. Basically, it involves the verification of DNS for the Autodiscover record. You can't connect to a shared mailbox or a public folder. I have verified that DNS is correct, I can do a NSLOOKUP and get the correct info as well. Web service features that provide configuration options for EWS clients The Priasoft AutoDiscover Testing Tool is a great free utility for testing and reviewing AutoDiscover for both Office 365 and Exchange On-Premises. To workaround this issue, you may use the following Registry settings to force Outlook to bypass the root domain discovery and redirect to the autodiscover CNAME or A record to resolve the address for autodiscover settings. za and autodiscover. In this scenario, when users try to set up a Microsoft 365 email account on a Microsoft Hi all, TLDR; [NO EXCHANGE SERVER BEHIND - please be mercy] Autodiscover with Outlook 2016 for Office 365 (Windows 10not tested/can't test on the… Apr 18, 2018 · We are having an issue with Outlook 2013 and Office 365 not able to read Free/Busy time of other users. Jan 29, 2024 · Explains how to use policy to control the different Autodiscover lookup methods that are used by Outlook. Without any on-premises Exchange in the mix, when your OL client queries external autodiscover, it will submit your SMTP address to start the locator process. When you use Outlook 365, or Windows Mail, etc. Sep 2, 2025 · NOTE: You can also use the following registry subkey: HKEY_CURRENT_USER\Software\Policies\Microsoft\Office\<xx. 6K subscribers Subscribed Aug 14, 2022 · If Autodiscover is working and pointing to the correct server, You should be able to stop Outlook from checking Office 365 settings by setting both registry keys. Microsoft Exchange Server subreddit. If you subscribe to O365 for the software but don’t use the email you can’t set it up. 1 day ago · Using Autodiscover with Roaming Clients Introduction This document describes the use of Autodiscover domains for the proper functionality of certain Microsoft applications. com to get new settings for your account user@domain. Newer builds of Outlook have different logic for Autodiscover, which are certainly intended to help with some of the most common issues in Exchange hybrid deployments. The cmdlet first checks if it can connect to Autodiscover service and specifies its URL. The policy control value for the new feature to use the Office 365 Config Service is EnableOffice365ConfigService. Add a CNAME Record for Office 365 (Outlook) To add a CNAME record, scroll to the CNAME section and click the blue + icon. Feb 16, 2015 · Hi all, We have a very strange issue with email at the moment (Office 365) - for some reason, users have lost access to online archive and a few other things and no settings have changed… After doing some testing (with… Jun 25, 2025 · Consider the following scenario: You migrate a user's mailbox from on-premises Microsoft Exchange Server to Exchange Online. Failures in receiving this info (or receiving the wrong info) are a primary cause Apr 7, 2023 · If you are looking to use autodiscover to point towards Office 365 services, then you should look into deleting your A record in your DNS. May 16, 2025 · Important: Outlook 2016, 2019, 2021 or M365 for Windows don't support manual setup for Exchange accounts or setup using the Outlook profile helper tool. all works good email wise, but from ‘inside’ the office, the workstations inside out office, on our domain cannot seem to autodiscover the exchange server, we have some wine 10 pro and some win 7 pro workstations, all running outlook 2016. and click on CNAME Lookup. May 7, 2025 · This article discusses how you can enable or disable the AutoDiscover feature and how you can specify which methods for Outlook to use to try to reach the AutoDiscover service. It simplifies the setup process by automatically discovering and configuring the necessary server settings, eliminating the need for users to manually input details like server names, ports, and encryption methods. If the response is helpful, please click " Accept Answer " and upvote it. CNAME Record for Office 365 (Outlook) TXT / SPF Records for Office 365 CNAME Alias for Exchange Federation / Autodiscover Service SRV Records for Lync Online (IM with External Clients via SIP Federation) Additional SRV Records for Lync (Skype for Business/flow of information coordination) New CNAME Records for Lync Online. Please select the appropriate tab based on your device. Error: Attempting to send an Autodiscover POST request to potential Autodiscover URLs. Once Oct 21, 2014 · The Autodiscover settings for Office 2013 are built into the ADMX file for the whole application, whereas Office 2010/2007 use a special Autodiscover . Are you saying delete the local autodiscover DNS records? I have 2. We can see that your mailbox is in Office 365. 1000, the EnableOffice365ConfigService policy is no longer used. I have a ticket open with Microsoft about this but figured I would post here as well. From the logs you will find the names it says it is… Autodiscover is a value that should be published on the internet DNS. Where do you need to point your autodiscover URL to in an Exchange Hybrid configuration? Unlock the secrets of Autodiscover, the backbone of seamless email configuration! Join us on a journey through the intricacies of Autodiscover, exploring its role in various services, such as Exchange and Office 365. Do you want to allow this server to configure your settings? Feb 12, 2025 · This article applies to both Microsoft 365 Enterprise and Office 365 Enterprise. It can only connect to Exchange automatically using the Autodiscover feature. The value that you will see under Canonical Name will need to be the same as can be found in HostPilot next to Autodiscover when you click on Exchange servers and settings. and add account, it instantly recognizes the user account as a valid Office 365 user and then tries to get mail settings for that user from Office 365 instead of from autodiscover. Remove the 'autodiscover virtual directory' from Exchange with Remove-AutodiscoverVirtualDirectory May 21, 2021 · For On-premise mailbox, it remain use previous autodiscover lookup behavior to find endpoint and access to Exchange. Table 1. You disable the Allow the use of connected experiences in Office policy setting. Both of those records point to my on-premise exchange server. Autodiscover is publish via DNS Registrar and updated, but outlook is not connecting. Oct 11, 2021 · hi, we use the microsoft hosted exchange services for our email. xml file: Alternatively, you can also use the Microsoft Remote Connectivity Analyzer, just select the Office 365 tab and select Outlook Autodiscover under Microsoft Office Outlook Connectivity Tests. Fixing the local DNS records If you have a local DNS server and a pop up for the old Exchange server appears, the cause of the issue might be the local DNS overriding Intermedia Autodiscover settings. On a brand new Windows 7 box, using my o365 account and Outlook… Aug 24, 2023 · Autodiscover Account Settings Additionally, running the Office 365 Outlook connectivity test gives me SSL errors while this passes in the test above, and I have all modern TLS versions and ciphers enabled! Thanks for the help, I'm at a dead end! Dec 8, 2015 · In case you run into slow account setup with Outlook 2016, which can take up to 10 mins or more. Jun 25, 2025 · Configuration requirements by Outlook version for transition from Microsoft Office 365 dedicated/ITAR to vNext. Feb 17, 2014 · What you are looking for is the Server name section in the autodiscover. Apr 18, 2018 · We are having an issue with Outlook 2013 and Office 365 not able to read Free/Busy time of other users. Currently my dns record, both on public and private dns, for Autodiscover settings on the SBS 2011 must be changed for a successful migration to Office 365. The following are solutions to issues you may encounter. AutoDiscover is a service provided by Microsoft Exchange Server (and O365) that allows software to receive information about how it should connect to mail services. Sep 19, 2020 · Is that completely dictated server side (i. Stop Outlook was redirected to the server autodiscover-s. I attempted Aug 9, 2023 · You can use any Public DNS checker tool: check the CNAME DNS record for the domain autodiscover. Microsoft Loading Feb 18, 2015 · We recently setup Office 365 and for some reason Outlook autodiscover is no longer working. zbju lhhruc wwbk stm yubivyvu ukmz hlrnl klrs nuvoaa uhzucb